Whether you own a hotel, Airbnb or another company in Malaysia, there are many ways to attract guests. Focusing on the family may not be the first thing, but this often overlooked aspect may be the secret weapon to keep more customers with you instead of your competitors. So how do you achieve this goal?
Give them ideas
Living in a hotel with young children can be very busy without having to plan an itinerary. By providing families with not only things that they can enjoy collectively, but also instructions for carrying out these activities, this makes their vacation easier and more interesting. Arrange event locations from near to far, and estimate how long it will take to walk or drive there.
Packaging is everything
No matter how old your children live with you, one thing is certain: the easier it is for them to enjoy life, the better. So, why not provide them with family packages that include everything they need?
Target high-budget families by providing luxury vacation packages, so that children have a lot of things to do so that parents can relax. Low-budget families will enjoy packages that include discounts on dining and accommodation, as well as many free benefits to make their vacation unforgettable.
Think like a child
Another way to ensure that family members return to your home again and again is to consider what the child might want. The kids’ menu is always a good idea; it includes many healthy choices approved by parents. Consider offering a special welcome package for children. You can include everything from cars and colouring books to T-shirts and teddy bears, and all items can carry logos.